Last updated: September 2024
These Terms of Service ("Terms") govern your use of Rafdaf's website, products, and services. By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with any part of these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and Rafdaf.
We reserve the right to modify these Terms at any time. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
Important Notice: Rafdaf's business does not pertain to the purchase, holding, or exchange of cryptocurrencies. We do not offer purchasing, selling, exchanging, or trading services related to digital assets.
We provide:
Our catalog supports hardware device care only and is fully compliant with local legal requirements. All products and services are designed to meet regulatory standards and audit requirements. We maintain strict compliance with:
We strive to provide accurate descriptions of our products, including specifications, materials, and capabilities. However, we do not guarantee that product descriptions are error-free, complete, or current. All product information is subject to change without notice.
Product availability is subject to change without notice. We reserve the right to:
While our products are designed to provide physical protection, we make no absolute claims about security or protection. All products should be used in accordance with provided safety instructions and guidelines. Users are responsible for:
Our products undergo rigorous testing and quality assurance processes. However, performance may vary based on usage conditions, environmental factors, and proper implementation.
All orders are processed through direct contact via phone or email. We do not operate an automated online ordering system. Our order process includes:
Prices are subject to change without notice. All prices are quoted in Australian Dollars (AUD) unless otherwise specified. Payment terms include:
We reserve the right to accept or decline any order at our discretion. Order confirmation will be provided via email or phone communication. Cancellation policies vary based on order status and customization requirements.
We offer various shipping methods within Australia and internationally, subject to applicable regulations and restrictions:
Delivery times are estimates and may vary based on product availability, shipping method, and destination. We are not responsible for delays caused by:
Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for inspecting products upon receipt and reporting any damage or discrepancies within 48 hours of delivery.
We warrant that our products will be free from defects in materials and workmanship under normal use for the period specified in the product documentation. Our warranty covers:
This warranty does not cover:
To make a warranty claim, contact us with proof of purchase and detailed description of the issue. We may require return of the product for inspection and testing.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAFDAF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
Our total liability for any claim arising out of or relating to these Terms or our products shall not exceed the amount paid by you for the specific product giving rise to the claim, or $1,000 AUD, whichever is less.
You are responsible for:
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or supply chain disruptions.
You agree to use our products and services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations. This includes:
You must read and follow all safety instructions provided with our products. Failure to do so may result in damage or injury for which we are not responsible. Your obligations include:
You may not use our products or services:
You agree to promptly report any issues, defects, or safety concerns related to our products. You also agree to provide accurate and complete information in all communications with us.
All content on our website, including text, graphics, logos, images, software, and product designs, is the property of Rafdaf and is protected by copyright, trademark, and other intellectual property laws. This includes:
We grant you a limited, non-exclusive, non-transferable license to access and use our website and materials for personal or business purposes related to our products and services. This license does not include the right to:
You agree to respect the intellectual property rights of third parties and not to use our products in ways that infringe upon such rights.
If you believe your intellectual property rights have been infringed, please contact us with detailed information about the alleged infringement.
We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice, for reasons including:
Upon termination, your right to use our services will cease immediately. However, certain provisions of these Terms will survive termination, including:
We reserve the right to modify these Terms, our services, or our products at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
We will provide reasonable notice of material changes to these Terms through our website or other appropriate communication methods.
These Terms are governed by the laws of South Australia, Australia, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia.
Before initiating formal legal proceedings, we encourage you to contact us directly to resolve any disputes. Our dispute resolution process includes:
Any claims or disputes must be brought within one (1) year of the date the cause of action arose, or such claim will be permanently barred.
You agree that any disputes will be resolved on an individual basis and not as part of a class action or collective proceeding.
If you have any questions about these Terms of Service, please contact us:
We are committed to addressing your questions and concerns promptly and professionally. When contacting us about these Terms, please provide specific details about your inquiry to help us assist you effectively.